Tork, an Essity brand, pioneered the industry’s first data-driven cleaning solution in 2014. Back then, it was revolutionary how a digital solution could help site managers and external cleaning contractors perform additional cleaning requirements with the same, or even less, staff. Now, the adoption of Internet of Things solutions is truly disrupting the way manufacturers operate in many industries as data-driven insights are helping them be more productive and use their resources more efficiently.
Building on its unrivaled experience in data-driven cleaning with hundreds of satisfied customers, Tork is introducing an enhanced offer called Tork Vision Cleaning. By going digital, those in charge of cleaning can use real-time data to understand when and where there are cleaning needs and improve and optimise cleaning resources by spending time on what is most important and avoid unnecessary tasks. Tork Vision Cleaning also helps make sure that there are no production holdups due to lack of hygiene products in washrooms, locker rooms and break rooms during shifts and shift changes.
According to data collected from existing Tork customers, switching to data-driven cleaning has helped them increase their operational efficiency, reduce refill waste and:
- Ensure dispensers are stocked 99% of the time1
- Reduce dispenser checks by 91%, saving hundreds of staff hours each year2
- Save up to 20% of cleaning hours3, freeing up valuable time to focus on more critical issues
“Over the years, our customers across a wide range of industries have realised that data-driven cleaning brings many more benefits beyond smarter staffing, faster resolution times and optimal cleaning frequencies”, said Charishma Kothari, Services and Solutions Director at Essity’s professional hygiene business. “Using the insights gained from real-time data has meant that they’ve been able to transform their entire way of working and achieve both higher staff satisfaction and better results by empowering their cleaners to work smarter and more efficiently.”
Kothari adds: “Ensuring high and consistent cleaning standards and dealing with problems and complaints are common challenges for our customers. In a survey of Tork Vision Cleaning customers4, 100% said data-driven cleaning helps them improve hygiene in their site and 80% said they reduced complaints as a result of using our system – proving the system’s value. Other challenges include securing safe and reliable supply of hygiene products across shift changes and 24/7 operations on large scale sites with multiple washrooms. Many customers also mention not knowing if cleaning resources are being optimised and the added time for reporting as common points of concern. The survey proved the positive impact of Tork Vision Cleaning in these areas as well, as 82% said they improved efficiency and 76% said they improved proof of service and reporting by using our system.”
Upgrading has never been easier
Depending on the needs and requirements of their plant, customers can choose between three data-driven cleaning offers that best suits their specific cleaning operations. Tork Vision Cleaning uses people counters to monitor traffic flow and connected dispensers tracking supply levels to give cleaners and managers access to real-time data regarding immediate cleaning needs. Included is everything managers need to make data-driven cleaning an integrated part of their operations:
- Hardware in the form of people counters, gateways and the market’s largest selection of Internet of Things (IoT) connected dispensers.
- Facility management software that displays the collected real-time data on desktops, tablets or smart phones and facilitates easy reporting and other administrative tasks
- Onboarding and Success Programme which includes installation, training, support and evaluation of the business value.